Delete your account

You can delete your Home Ledger account yourself, from inside the app, at any time. It takes effect immediately and cannot be undone.

From the app

Open Home Ledger and sign in.
Open the Home tab.
Under Your account, tap Delete my account and confirm.

What gets deleted

Your sign-in (email) is deleted. What happens to your household depends on whether you share it:

Only you in the household: the household is deleted with everything in it: helpers, their attendance, advances, bonuses, settled months, photos and documents, and your deliveries with their marks, prices and bills. Stored files are removed within a day.
You share it with others: the household stays with them, so their records are not lost. If you were its owner, ownership passes to the person who joined first. Marks and payments you entered stay in the household's record without your name.

We keep no copy of deleted data. Our database provider's routine backups, which may still hold it, are overwritten within 30 days.

Delete some of your data and keep your account

A helper: open the helper → Edit → Delete helper. Their attendance and pay history go with them. Only the household's owner can do this. If they simply stopped working for you, set a last working day instead and keep the history.
A delivery: open it on the Khata tab → Edit → Delete delivery. Its marks and bills go with it. Owner only.
A helper's photo or document: open the helper → tap the photo or the document → Delete. Documents are also deleted on their own 90 days after the helper's last working day.
A day's mark, an advance or a bonus: change or remove it on the helper's month (in a month that is not settled).
A shared household: Home tab → People in this home → Leave this home. You stop seeing its records; they stay with the others.

To have other data removed without deleting your account, email support@ambiful.com from your account's address and say what to delete.

If you cannot open the app

Email support@ambiful.com from the address you signed up with, with the subject "Delete my account". We delete it exactly as the app would, and confirm by reply once it is done, normally within 7 days.

Are you a helper or vendor whose details a household keeps in Home Ledger? Write to the same address, saying which household (or the phone number they saved for you), and we will have your details removed.